WebCam questions & answers

Streaming video application you can use to display live webcam images
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Question by Klaus
287 views
January 12, 2015
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Answer by Sean Hill

There isn't much of a difference between them. This is just a name "issue" because both applications have the same purpose. On a feature's comparison guide, I can say that Webcam 7 has more features that its predecessor. However, both applications are available for downloading and testing from their official website.

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Question by Guest
236 views
June 23, 2014

Does this software allows me to add a logo to live streaming? I work online and sometimes when I chat, I would like to have my logo there.

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Answer by Pete Clapp

No, WebCam is an application that allows you to take pictures or capture videos using your webcam device. In order to add a logo to live streaming, I suggest you use utilities like TinCam, AVS Capture Wizard, or SPX Instant Screen Capture. All three of them are easy to install and use and fully compatible with all major webcam models.

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Question by Guest
243 views
April 22, 2013

"No camera device" shows up when I try to use my built-in webcam. I haven't changed any settings and don't know why this is happening. Help is much appreciated.

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Answer by Sean Hill

It seems that the application does not detect the installed camera. Go to Device Manager (Start > Run > devmgmt.msc) and check if all the components are installed properly. If there is a component related to the imaging device, you need to install it using the webcam support CD. Install the webcam, and then start the application and everything should work.

Guest #26145735
Question by Guest #26145735
758 views
January 15, 2013

Where can I get this software as I can't find it anywhere?

Andrew Constandache
Answer by Andrew Constandache

The webcam software is available when you log in into the My Account on the Dell's main support website. You will find the software under Download Factory Installed Software (My Dell Downloads) section. Select your operating system and download the required package.

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Question by Guest
220 views
September 24, 2009
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Answer by Sean Hill

The proper way to install a webcam is to run the setup package. Unplug the webcam from the computer, run the application with the drivers and additional utilities. If you have Windows 7, run the package installer as Administrator then plug the camera and wait for Windows to finish its installation. A reboot may be required in order to install all the necessary files to their proper locations.

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Question by Guest
206 views
March 16, 2011
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Answer by Alex Urbach

If your computer cannot detect the camera on the USB ports, then it means these are broken or the USB driver doesn't work properly. Go to Device Manager and check whether there is a yellow marker on the USB interfaces. In this case, you might need to install the chipset/USB drivers from your support CD. Once you do this, the webcam will be detected and there will be the possibility to use it after the drivers are installed.

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Question by ramiro
177 views
September 30, 2008
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Answer by Julia Bocchetta

This process depends on where you want to use the application. If it's a website related to chat, just make sure to have the webcam installed properly then follow the instructions on that specific website to turn on the webcam. If you're using an IM chat application, simply click on Video Chat and the webcam should be turned on if it's attached to PC and working normally. You can use Skype for video calling and chatting.

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